Warning! Diablo 3 Accounts have been Hacked!
Many Diablo 3 players reported that they have been hacked on May 19 and 20, 2012.
These players lost their gold and items, and also noticed that their accounts have had recent transactions with people they have never played with. It is not clear whether the hackings were due to the lack of vigilance on account security on the part of the player, or if there is some kind of glitch that the hackers were exploiting.
Blizzard has responded to the mass hackings by telling the players to change their passwords and to avail of the authenticator for the game, although many of the victims already have authenticators linked to their accounts.
Many of them were even logged in during the time of the hacking; Blizzard says that there was no evidence of their accounts being hacked, which indicates that there could be a glitch that is allowing the hackers to bypass the security of the game servers.
These hackings were likely just a practice run in order to prepare the hackers for the official opening of the real money auction house; they would then try to steal gold and items from other players, which could then be sold for real life cash.
Hack victims have the option to send Blizzard a support ticket to authorize their accounts to be reset to whatever state it was in some time ago. This is so that the victims can get some of their gold and items back.
This could also push the characters back a few levels if the player has been actively trying to level up.
Please be aware that Blizzard currently allows accounts to be rolled back only two times, and that a player’s account will be permanently banned from using the real money auction house if it has been hacked more than once.
News also made it on:
After getting through the bevy of release date errors,Diablo 3 players are finding their accounts under attack. Those who have recent activity with an account named “leyiong”, “Nevin”, “SBJunkie”, “luckllezz”, “McLeast” or any other person you know you never played with are almost assuredly the victims of this hacking and will need to take steps to re-secure their account as well as get their items back. Full here
We’ve reached out to potential victims of these hack-attacks to try to get more insight into the specific route Blizzard is taking to deal with them, as well as to further secure accounts, but we haven’t received any word yet from them. The only response so far, on the forums, from Blizzard has been…If the account breaching is as prevalent as the forum and articles make it out to be then this could spell serious trouble for Blizzard, mainly because of the Real-Money Auction House or RMAH. Blizzard, allegedly has been sending out the following responses from their support team notifying players that rollbacks are limited and restrictions to the RMAH will be in place until an account gets attached to an authenticator. Full here
Many players have been submitting tickets after losing their accounts and have managed to receive their accounts and items back, minus a few hours worth of gametime. It’s not quite as bad as a few days worth, at least, but still quite a hassle for many players. That said, players reportedly are subject to only two restorations total.
Blizzard’s official recommendation is to change passwords and acquire an Authenticator, but many players are claiming that they lost their accounts despite owning any of the three Authenticators. Full here
From the bnet forum:
Are they really seriously saying that? your in the wrong region???
I scanned and found no malware with full scan from microsoft security essentials and malwareantimalware, i did everything i can on my end, got the authenticator after the problem also, filed my ticket 7 hours ago 20minutes later a reply came asking me to reply for the rollback, i replied and no response since then, for christsake we had over 20 pages of people having the exact same problem right after the 5am ah update and PEOPLE ARE TELLING US YOU LOGGED ON THE WRONG REGION??? wtf is wrong with you
05/19/2012 08:03 PMPosted by Bashiok
If your characters are missing, please double check what region you’re logging in to by clicking on Options and checking under the Account section before logging in. There is a bug that may change what region you’re defaulted to, and thus it may appears your characters are missing when in fact they’re on a different region. Full here.
- diablo 3 due to recent in game activity